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Start Travel Agency Business in Lusaka


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Lusaka is a city in Zambia that is one of its most popular places for tourism. A vibrant culture along with several historically  significant sites are what characterizes this city. Tourists here enjoy the city's antique accessories and sumptuous local cuisines. The city is also known for its musical taste. Travelers can catch the glimpse of a number of ethnic groups performing traditional dances.

Besides Lusaka, there are many other cities in Zambia that find travelers from around the world. Kitwe, Kabwe, Livingstone, Luanshya, Mongu, Choma, Mazabuka, Chingola, and Kasama are some of the cities where travel agents who are looking to start travel business online can find a great number of travelers. All these places are significant to the country in terms of their history and culture. The natural beauty of these cities appear quite enchanting to the travelers while also keeping intact revenue of the country from its tourism industry.

Why Start Online Travel Business Agency with Travel Portals?

There are a number of benefits of travel portals that make them an essential tool to start an online travel business.

Convenient Booking

Portals allow travelers to make reservations instantly and without any hassles. Customers can simply go through the services listed on your portal and place booking requests based on their requirements. Once their requests are accepted by the service providers, you can send confirmation status to the customers with their chosen mode of communication. By opting to work with an experienced travel website/portal design & development company like Trip Mega Mart, you can get the option to partner with a number of hotel and airline suppliers. This, in turn, will benefit your customers as they will have many different options to choose from.

Payment Gateways

Travel portals can be integrated to multiple payment gateways, allowing customers to make payments using their preferred methods. Trip Mega Mart ensures that you have a secured payment gateway attached to your travel portal that customers can use safely for conducting their financial transactions. By offering customers multiple payment methods, you can have a greater number of loyal customers for your business.

Round-the-clock Assistance

A  travel  agency software is equipped with various advanced technologies that allow agents to stay connected to their customers throughout the day. While you can allocate a fixed working hour to your human resources, you can utilize chatbots to resolve the queries of your customers even at odd hours of the day. Features like this can help you to provide a superior service quality to the customers. You can also ensure that you have an uninterrupted flow of revenue for your business. can help you to integrate such features to your portal.

Better Management

With the assistance of a skilled travel technology company, you can design your travel portal with the focus on enhancing the convenience of your administration of business. For instance, you can manage the transaction records of customers and your administrative people by creating dashboards. In addition, you can also utilize the cloud-based nature of the platform and ensure security of the sensitive data of your business.

Approaches To Start Travel Agency Business In Lusaka

When planning to start a travel business in Lusaka there are a few steps that you would need to consider.

Make a Business Plan -  Creating a business plan is essential to get things on track. Factors that you need to specify on the plan include financial needs of the business, potential challenges, requirement of resources, and technical requirements.

Obtain License - Most countries require travel agents to have relevant license in the tourism sector to have a proper credibility of their services. If you intend to partner with airline suppliers, you would need permission from the International Air Transport Authority (IATA).

Get Technical Assistance - To start travel agency online, you need to have a reliable platform that is connected to the internet. Having a reliable and well-functioning platform is crucial for the success of any online business.

With a license and a well-defined business plan you can start your travel business in Lusaka quite easily. When you have a travel portal to operate with, you can expect to enjoy a variety of benefits, such as quick booking, better administration, and multiple payment gateways through which you can accept payment from customers instantly and without any threat to their sensitive data.

Posted on 26-Oct-2022

Travel Portal Solution in Zambia